all to often, management is contacted when points go Completely wrong…this is simply not a type of letters…..I'm getting in contact with american airlines purchaser service thanks to a beautiful flight attendant named MARITA LORDI (FA #9
My American friend purchased tickets on my behalf but I've received no information and facts from you. I haven’t received any “variety†from you — how am I suppose to pick up my ticket at Narita airport?
it can be pitiful to obtain to report that my quite a few e-mails to Purchaser Relations have not been answered as of thus far October 29, a complete lack of probably the most elementary courtesy toward an 84 yrs outdated Initial-Class passenger and Frequent Flier….
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I love AA but remember to be certain they be certain things like the entertainment as well as other matters are totally checked…..especially for the very long haul.
we constantly fly united. always. recently, even so, we experienced the chance to purchase a A lot reduce fare on the internet by american airlines. now i see why it had been decrease — client service was atrocious, the web site didn’t operate appropriately, and i misplaced out on a very good deal.
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Be click now sure to look into this so other passengers gained’t provide the exact same encounter…..I would love a reply from Additionally you..
I value you might be dealing with a merger and many workforce may very well be lower than thrilled, but this Mindset shouldn't be obvious to the consumers who are just contacting to obtain some help.
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We are really frustrated trying to find out about our advantage miles. Account figures BBB88568 and 18NH898. We ended up scheduled to fly to India March 2012 and all flights to India were being canceled. We must know our miles position and when any miles are already canceled we'd like them reinstated.
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the AA particular person with the AA terminal for being extremely snide, when in actual fact I had done anything in my Regulate for getting to your plane in a very well timed vogue.